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Analysis

  • Royal Caribbean International: Cast in Shadow

    Adam Goldstein is tight-lipped about Project Sunshine, but he is clearly excited by the changes being ushered in. Royal Caribbean International’s CEO tells Phin Foster how the company is responding...

  • Costa Crociere: Made in Italy

    The European cruise industry enjoyed a record year in 2010, helped by the success of its largest group Costa Crociere. Phin Foster meets chairman and CEO Pier Luigi Foschi to...

  • The Shipping Forecast

    The year 2011 has been challenging for the cruise industry, with world economic events making cabins difficult to fill. Gregg Michel from Crystal Cruises and Norwegian Cruise Line’s Kevin Sheehan...

  • The Challenge of the Green Agenda

    Environmental issues are at the top of the cruise industry’s agenda, not least because of a rising tide of regulation. Cruise lines have invested heavily in new technology, better processes...

  • IT and the Guest Experience: Make the Connection

    IT’s behind-the-scenes role, underpinning and improving the guest experience, is often overlooked. Giuseppe Flammia, chief information officer at MSC Cruises, talks to World Cruise Industry Review about the importance of...

  • Exit Strategy: Evacuations at Sea

    Evacuations of cruise ships are rare, but operators are always looking for ways to improve their emergency procedures. Ian Duncan talks to Royal Caribbean’s Chris van Raalten and Princess Cruises’...

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