Operations Management
Celebration of CommitmentA cruise line's mission is not just to provide a voyage; it aims to incorporate high-tech innovations.
Out in FrontSPG Media’s annual cruise survey reveals the top operators and predicts global growth for 2008.
Question of TasteThe logistics puzzle takes on an added dimension as operators penetrate new markets.
Screen TestCrime on cruiseships makes big news and can deal a hefty blow to the value of a brand.
Victoria Rules the WavesThe second largest Cunarder ever built was launched in December 2007.
A Delicate BalanceThe major cruise lines have responded to the challenge of preserving the environment on which their business depends.
Onwards and UpwardsBusiness has never been so good for the cruise industry, says Richard Fain of Royal Caribbean Cruises Ltd.
E-Training – The New FrontierTechnological advances have had a huge impact on cruise operations, but with little effect on staff training.
The Changing Rules of EngagementFor cruise operators growing within an expanding market, operations management has become more complex and crucial.
Controlling CrisisThere are many threats to the well-being of passengers on cruiseships.
Counting The Costs of PreventionCondition-based monitoring techniques are widely perceived as an expensive novelty.
Looking After Number OneJohn Krousouloudis, vice president of marine operations for Celebrity Cruises, talks to Diana Bentley.
Cruising in StyleFrom technology to training, detail is the difference-maker, explains Christian Sauleau, executive vice president of operations,...
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