The Changing Rules of Engagement
For cruise operators growing within an expanding market, operations management has become more complex and crucial. Roberto Ferrarini of Costa Cruise Lines tells Jim Banks how, as cruise lines extend...
Analysis
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![The Changing Rules of Engagement]()
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![Cruising With a Conscience]()
Cruising With a Conscience
Dazzling icebergs, deep-blue glaciers and abundant wildlife – a trip to the Antarctic is a once-in-a-lifetime adventure. But, writes Sebastian Ahrens, general manager of Hapag-Lloyd Cruises, visitors must do everything...
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![Designs for the Future]()
Designs for the Future
For Italian shipbuilder Fincantieri, a 'whole package' approach to design is crucial for its cruise vessel success. Maurizio Cergol, chief designer for cruiseships, tells Hugh Kidwell why his clients keep...
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![E-Training – The New Frontier]()
E-Training – The New Frontier
Technological advances have had a huge impact on cruise operations, but with little effect on staff training. But the advent of e-training not only benefits staff and management, but also...
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![Hard Choices Better Value]()
Hard Choices Better Value
Management of relationships with ports and booking destinations for the coming seasons are complex tasks. A cruise line's competitiveness depends on these, Diana Block of Royal Caribbean Cruise International and...
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![Size Matters]()
Size Matters
Cruise lines are building bigger and more innovative cruiseships. While these are challenges that define the requirements for the next 20 years, a strategy to update the existing older fleet...
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![The Green Answer]()
The Green Answer
The shipping industry has done much to lower the negative impact it has on the environment. However, it needs to further reduce harmful emissions. One answer may lie in the...
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![The Price of Hot Air]()
The Price of Hot Air
Oil prices and the cost of protecting the environment has made life difficult for the cruise and bunkering industries. But by working together, the two sectors can embrace the environmental...
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![Europe: The Future is Now]()
Europe: The Future is Now
While cruising is an established holiday option in the USA, Europe remains a relatively untapped market. Micky Arison, chairman and CEO of Carnival Corporation & plc, explains why he believes...
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![Adding Value to the Lifecycle]()
Adding Value to the Lifecycle
The market for refurbishment and conversion services is booming. Refits and newbuilds are filling shipyards' orderbooks. To capitalise on a growing market, yards must differentiate their services from competitors to...
