Onboard Services

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Royal Caribbean International’s Frank Weber tells Elly Earls about the challenges involved in creating dining options to suit the myriad tastes of guests on the Oasis of the Seas.


 
Redefining Fuel Efficiency
The challenging economic climate means that the push to cut energy emissions has become less of a priority for cruise...


 
Take Stock
Regardless of whether a cruise line purchases local produce or relies on shipping containers, there will always be...


 
Sea and Spice
When Michelin-starred gourmet chef Atul Kochhar brings his cooking to the Azura in 2010, he will join the ranks of...


 
Make the Connection
Bow-to-stern mobile phone and Wi-Fi access is the norm on cruise ships, but achieving a good internet speed is...


Raise the Bar
With edible cocktails, in-house labels and mixology lessons for guests, drinks programmes have never been so exciting.


Onwards, To Success
The launch of Azamara Cruises is evidence that a brand can launch successfully in the face of an economic storm.


Testing Times
Economic turmoil reigns, but reports from within the cruise industry suggest another profitable year ahead.


Meet the Next Generation
How can cruise lines satisfy the needs of the modern passenger during hard times?


Waves of Communication
The use of personal telecommunications has extended to cruise ships, with passengers expecting connectivity as standard.


Bottle Bank
To learn how a successful wine cellar can generate excitement and revenue, Phin Foster meets Toni Neumeister of Crystal...


Wave of Technology
New IT solutions help improve the passenger experience and increase onboard revenue options.


Cruise Diner
With new menus changing the face of cruise cuisine, Elizabeth Choppin meets Frank Weber of Royal Caribbean, Salah Chetbi...


Culinary Crusade
The image of cruiseships is changing along with passenger demographics, creating a rise in dining standards.


Surfing the Net on the Ocean Waves
The days when a cruise was about ‘getting away from it all’ are long gone. Today’s passengers want to stay in touch.


Artful Learning and Enriching Discoveries
More travellers are seeking intellectual fulfilment while on holiday.


Food for Thought
Providing an on-board service that differs to that of competing companies is often the deciding factor for passengers.


Commitment to Quality
The high standards and variety of on-board services a cruise ship provides are crucial to the their success and...


Communication Covered
Cruise passengers in the 21st century have high expectations of onboard communication facilities.


Bringing the Best On Board
The preferences of passengers are always changing and cruises cater for a wider range of cultures and ages than before.


Guten Appetit
Variety and quality of food are the driving forces behind the cuisine of German cruise line AIDA.


Exceeding Expectations
Crystal Cruise Lines was recently voted 'World's Best Large-Ship Cruise Line' in a passenger survey.


Impeccable Service
In the highly competitive world of luxury cruising, anything less than deferential service is unacceptable.





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