Contributor: Roberto Ferrarini
Roberto Ferrarini, Director, marine operations, Costa Crociere SpA
Roberto Ferrarini is director, marine operations for Costa Crociere SpA. He was licensed in 1982 at the Nautical Institute of Shipping in Genoa, and became a licensed master in 1989. His career as began as deck officer on cargo and cruise vessels in 1983, and worked up to the rank of staff captain. In 1996 he joined Costa Crociere's shore department.
The Changing Rules of Engagement
For cruise operators growing within an expanding market, operations management has become more complex and crucial. Roberto Ferrarini of Costa Cruise Lines tells Jim Banks how, as cruise...