At this year's ATM in Dubai ISO introduces for the first time ever their new "ISO Dynamic Travel Components" strategy in hall 1, stand TT 345, from 6–9 May 2008.
ISO has developed several new solutions as fully web based systems. All developments are done as Java components (J2EE) and thus can be used web-based and integrated in a service-oriented architecture (SOA). As a result ISO can offer a new tour operator solution (Pacific), a travel web portal with full SAP integration (Atlantic) and a Customer Relationship Management System (Emerald).
ISO has developed a new IT solution for tour operators called "Pacific". This is a software kit that allows tour operators to adapt the system to their individual needs. It has an extremely fast performance, is web- and component-based built on a service-oriented architecture.
ATLANTIC FOR THE SAP MARKET
ISO is hospitality solution provider for SAP and offers with Atlantic (powered by SAP Netweaver) the perfect integration of touristy components in worldwide SAP standard solutions. Atlantic is also based on ISO Dynamic Travel Components and is perfectly qualified for tour operators who already use SAP or are planning to use it.
For many years ISO has been developing SAP based solutions for international airports. Now, ISO continues this successful strategy in the tourism sector and any company using SAP or interested in using SAP can get a tourism IT solution, in connection with SAP ERP. As a member in the SAP Advisory Group Platform Thought Leadership Council ISO is in the position to test and use newest technologies within the SAP platform.
The SAP Netweaver Enterprise Portal provides a consistent user interface for all tour operator workflows and allows optimised and highly integrated operations. The SAP Web Application Server guarantees scalability and reliable availability also with heavy load transactions.
With the purchase of the majority shareholding of the German Faber Castell Consulting ISO made another consistent step for providing not only professional software and consulting services for customers using SAP, but also offering hosting services for SAP solutions in tourism.
A new Service Oriented Architecture approach to a component based CRM for tour operator and tourism portals ISO furthermore presents the newest release of Emerald, the CRM solution especially designed for the tourism industry. Emerald is now also based on the components of the ISO Dynamic Travel Components framework. Powerful campaign management functionalities, the perfect integration of tour operator solutions and an improved business partner management top the new release of Emerald off.
SOFTWARE SERVICE STRATEGY FOR SME (SMALL AND MEDIUM SIZED ENTERPRISES) IN THE TOURISM INDUSTRY
Furthermore ISO announces a new software service strategy for small and medium sized enterprises in the tourism and hospitality industry. ISO's solutions are already used by many renown companies all over the world, the customer list includes the Emirates Group, Etihad Holidays, TUI, Thomas Cook, Amadeus, Air Canada Vacations, to name but a few.
In the past ISO's main focus was on the large players in the market, mostly because these organizations have their own IT teams and infrastructure to handle the comprehensive solutions from ISO. These solutions are state-of-the-art systems for tour operators, airlines, hotels, etc.
They offer a tremendous functional scope and automate up to 80% of all processes of a tourism company. Due to their complexity the systems had required a local installation and a local IT team to administrate and manage the solutions. This made it rather hard for smaller and medium sized companies to fully benefit from these solutions as well.
Secondly, ISO is now also in the position to offer hosting services for all solutions. This means all systems are hosted in ISO’s own environment in Germany without any need for local installation on the users' PCs. Thus any organization of any size can get easy access to the market-leading solutions of ISO. The user only needs a web browser and can use any function from any place in the world.
With this new strategy ISO aims at the hundreds and thousands of smaller and medium sized businesses all over the world in the tourism industry. Especially in the growing Asian and Middle Eastern markets.
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ISO Travel Solutions - Reservation, CRM and Property Management Systems
